FAQS

We have credit card payment (Mastercard, Visa), Paynow, debit, and cash payment available.

We advise individuals to check back with their Insurance Agent for their individual medical coverage:

1. How much coverage in terms of cost? (I.e. $500, $1000, etc.)
2. How long is the coverage for? (I.e. number of days post-surgery/post-hospitalisation)
3. What services are covered? (I.e. physiotherapy services)

 

Usually, a referral form from your primary physician is required (with their name stamp/clinic stamp) during the claim process.

At Heart & Lung Physio, we adopt the pay-and-claim approach (paying the clinic first, and claiming from your insurer after).

We advise all individuals to have a prior doctor review to clear them medically fit for our physiotherapy sessions.

Prior to attending your session, we also recommend for you to bring all your relevant medical documents for our therapists to review, to ensure that your therapy sessions are safely tailored to your requirements.

If you are unsure whether you are eligible for a walk-in review, do drop us an enquiry and our therapist will get back to you shortly.

Our therapists will have to review what type of physiotherapy service you require. Do drop us an enquiry or call us on our hotline, and our therapist will advise you further.